AVAILABLE TREATMENTS:

FACE & LIPS BEAUTIFICATION

SKIN THERAPY

scar reduction

T&C

§ 1 General

This document, hereinafter referred to as the Regulations of Velvet Beauty and Aesthetics Ltd, defines the rules and conditions for the use of the medical (provided by a medical team) and cosmetology services provided by Daria Ziolkowska. The Clinic/Beauty Studio operates on weekdays from Monday to Friday, between 9:00 a.m. and 7:00 p.m., and on Saturdays from 9:00 a.m. to 4:00 p.m. Clients are required to familiarise themselves with these Appointment Regulations before booking any service offered by the Clinic/Beauty and Aesthetics Studio. These Regulations, together with the description of each Service, constitute a service agreement between the Client and the Clinic/Beauty and Aesthetics Studio. Smoking, the use of tobacco or nicotine products (including electronic cigarettes), as well as the consumption of alcohol, intoxicants, or any psychoactive substances, is strictly prohibited throughout the premises. The entry of animals and children onto the Clinic’s / Beauty and Aesthetics Studio premises is also strictly forbidden.

§ 2 Definitions

• Client – means a natural person aged 18 or over, having full legal capacity, who meets the requirements set out in these Regulations and makes use of the Service.

• Regulations – means these Appointment Regulations, prepared and applied by the Service Provider.
• Treatment Room / Beauty and Aesthetics Studio – means the premises in which the Service Provider performs treatments and provides services.
• Service / Treatment – means a service provided by the Service Provider to the Client, as specified in § 4 of these Regulations.
• Service Provider – means Velvet Beauty and Aesthetics Ltd or the associated medical team.

Contact details: e-mail address: info@velvet-aesthetics.co.uk

§ 3 Clients

• The Client of the Treatment Room must be an adult (18 years of age or older).

• The Client is required to provide accurate information regarding their state of health, where such information is necessary for determining the suitability of a particular Treatment, and to sign a declaration confirming the truthfulness of the information provided.
• The Client must immediately inform the Service Provider of any deterioration in their health condition occurring during the performance of the Treatment.

§ 4 Provided Services
• The Service Provider offers services listed in the current price list available on the website www.velvet-aesthetics.co.uk.
• Before choosing a Service, the Client may review its description, duration, and price. In case of any questions, the Client has the right to request additional information prior to paying the booking fee.
• Before booking an appointment, the Client is informed of the nearest available date for the treatment, the recommended advance booking period, and the requirement to pay a non-refundable booking fee of £50 to secure an appointment.

§ 5 Appointment Booking

• The Service Provider accepts appointment bookings directly at the beauty and aesthetics studio , as well as via WhatsApp, Facebook, and Instagram. • Velvet Beauty and Aesthetics Studio reserves the right to cancel an appointment in justified and exceptional circumstances beyond control, such as unforeseen events, illness of the practitioner, or sudden utility outages. In such cases, the Client will be offered the next available appointment date. • If the Client is unable to attend an appointment and wishes to cancel or reschedule, they must notify Velvet Beauty and Aesthetics Studio no later than 3 days prior to the scheduled date. Booking fee paid for a consultation, appointment, or treatment is non-refundable. If notice is given less than 3 days before the appointment, the Client will be required to pay an additional non-refundable booking fee of £50 in order to secure a new date.

§ 6 Delays

• To ensure the highest quality and punctuality of services provided at the velvet beauty and aesthetics studio, Clients are expected to arrive on time for their appointment. • The Client should inform Velvet Beauty and Aesthetics Studio of any potential delay at least one hour in advance. • Velvet Beauty and Aesthetics Studio allows for a delay of up to 15 minutes, where possible, without shortening the duration of the Treatment.

• In the event of a delay exceeding 15 minutes, Velvet Beauty and Aesthetics Studio reserves the right to refuse to perform the Treatment.

• Each case of lateness will be assessed individually, depending on the current appointment schedule and availability.

§ 7 Payments

• The Client is required to pay for all Services rendered.

• The Client must pay a non-refundable booking fee of £50 towards the planned Service or consultation.

• The current price list of Treatments is available on the website www.velvet-aesthetics.co.uk.

• Velvet Beauty and Aesthetics Studio accepts the following payment methods: cash or bank transfer.

• The velvet beauty and aesthetics studio also offers Gift Vouchers for purchase. A voucher may be issued for a selected treatment or for a specific amount (either disclosed or undisclosed). The validity period of the voucher is 90 days from the date of purchase. Vouchers are non-exchangeable for cash. Appointments using a voucher can be arranged in person at the velvet beauty and aesthetics studio or by social media: WhatsApp, instagram, Facebook , taking into account the voucher’s validity period. It is recommended to book in advance to ensure availability.

§ 8 Work Standards

• The Service Provider declares that all staff members are properly trained for their respective positions and hold all required certificates, qualifications, and authorisations necessary to perform their professional duties.

• Before commencing a Treatment, each staff member is required to inspect their workstation and ensure that an adequate supply of single-use and protective materials is available.

• Prior to performing any Treatment, the staff member must disinfect their workstation, hands, and forearms up to the elbows, as well as any reusable instruments. The same disinfection procedures must be followed during the Treatment if its continuity is interrupted, and again after the Treatment has been completed.

§ 9 Duties of the Service Provider

Before performing any Treatment, the Service Provider is obliged to:

• conduct a medical and health consultation with the Client;

• obtain from the Client a written health declaration

• inform the Client of any possible side effects, contraindications, and the relevant pre- and post-treatment recommendations; • adhere strictly to all hygiene and safety regulations during the provision of Services

§ 10 Personal Data

The Client’s personal data is processed in accordance with the provisions and purposes set out in the Privacy Notice, which the Client is informed of and provided with during their first visit.

Contraindication

Treatments must not be performed in the following cases or should only be undertaken after prior consultation with a qualified practitioner:

• during or following immunosuppressive therapy;

• age under 18 years;

• tendency to form keloids or fibrotic scars;

• use of steroid medications;

• use of non-steroidal anti-inflammatory drugs (NSAIDs);

• vaccination within the last 30 days;

• COVID-19 vaccination within the last 3 months;

• chronic diseases;

• connective tissue disorders;

• oncological (cancerous) diseases;

• autoimmune diseases;

• presence of a pacemaker, metal implants, insulin pump, or other medical devices (requires consultation with the practitioner);

• heart disease;

• cardiac insufficiency classified as at least NYHA II;

• ischaemic heart disease classified as at least CCS II;

• active herpes infection;

• use of anticoagulant medications;

• use of anti-inflammatory drugs (before or during microneedling or mesotherapy treatments);

• thin or atrophic skin (before thread implantation);

• use of herbal supplements (should be discontinued at least 30 days before treatment);

• recent dermabrasion (within 14 days prior to treatment);

• laser or chemical peel treatment (within 30 days prior to treatment);

• recurrent tonsillitis;

• acute rheumatic joint inflammation;

• skin diseases; • regular use of anticoagulants; • daily use of coagulants;

• oral corticosteroid therapy;

• pregnancy or breastfeeding; • bacterial, fungal, or viral skin infections; • epilepsy;

• body dysmorphic disorder (mental health condition involving dissatisfaction with one’s appearance);

• uncontrolled diabetes; • active rosacea;

• purulent (infected) skin lesions;

• heavy smoking or significantly low body weight; • psoriasis or eczema;

• allergy to any of the treatment products;

• blood clotting disorders;

• tendency to bruise easily;

• skin graft (within the past 6 months);

• ablative laser treatment (within 6–15 months);

• other aesthetic medical procedures (within the last 30 days);

• non-ablative laser treatment (within 4 weeks);

• use of retinoids or photosensitising herbs (should be discontinued at least 14 days before laser therapy);

• dermal fillers (within 4–8 weeks prior);

• hypersensitive skin;

• alcohol consumption (within 48 hours before treatment);

• thread implantation (within the last 30 days);

• use of oral retinoids or derivatives (e.g. Isotretinoin, Roaccutane, Adapalene, Differin, Accutane) — contraindicated during treatment and up to 6 months after completion;

• shaving (within 24 hours before treatment) or hair removal (within 30 days prior);

• tanorexia (addiction to tanning) or active tanning (within 30 days prior);

• sensory disturbances;

• unrealistic expectations regarding treatment outcomes;

• severe liver or kidney disease;

• hypersensitivity to benzoic acid, soya, or vitamins E or B.